Legal notice

Seller Information

Seller: rofmia – Futoshi Takeuchi
Responsible Person: Futoshi Takeuchi
Address:
2-8-9 Otabommachi, Minokamo-shi, Gifu 505-0042, Japan
Phone Number: +81-574-49-6231
Email Address: info@rofmia.com

Support Hours

Wednesday – Saturday, 13:00–17:00 (JST)

Sales Price

The listed price is the final sales price (tax included).
For international orders, Japanese consumption tax will be removed at checkout.

Shipping Fees

Domestic Shipping (Japan)

  • Flat rate: ¥1,000

  • Free shipping for orders over ¥20,000

International Shipping

  • United States (DHL):
    – Up to 0.16 kg: ¥5,000
    – Over 0.16 kg: ¥7,000

  • Asia (EMS):
    – Up to 0.16 kg: ¥3,000
    – Over 0.16 kg: ¥5,000

  • Other Regions (EMS):
    – Up to 0.16 kg: ¥5,000
    – Over 0.16 kg: ¥7,000

If you prefer another shipping carrier, please contact us.

Delivery Time

Orders will be shipped within 5 business days after purchase.

Payment Methods & Timing

We accept the following payment methods:

  • Credit Card

  • PayPal

  • Bank Transfer

  • Shopify Payments

Payment is processed at the time of order.

Returns & Exchanges

We accept returns or exchanges only in the following cases.
All return and reshipping costs will be covered by us.

  • The delivered item differs from the item you ordered.

  • The item was already defective at the time of delivery (damage during shipment, initial defects, etc.).

  • Any other case where we agree that a return or exchange is appropriate.

If any of the above apply, please contact us within 14 days of receiving the item.

If a refund is approved, we will process it immediately.